Justin Kollie is a dedicated IT Support Specialist with a lifelong passion for technology and a strong commitment to helping others. With nearly a decade of hands-on experience working with computers, Justin thrives in providing timely and effective technical support, ensuring smooth and efficient operations for agents and clients.

Currently serving as an IT Help Desk professional, Justin specializes in troubleshooting, client support, and system maintenance. His problem-solving skills and ability to communicate complex technical concepts in a clear, approachable manner allow him to deliver exceptional service. He understands that while technology enhances our lives and work, it is the people behind the systems who drive meaningful impact.

Justin holds a bachelor’s degree in Computer Information Systems, equipping him with a solid foundation in network management, data security, and system infrastructure. His education, combined with practical experience, has fueled his ambition to transition into network and data engineering, where he aims to design and implement secure, efficient network infrastructures.

Originally from Providence, Rhode Island, Justin now resides in New Bedford, Massachusetts. Known for his patience, humor, and approachable nature, he is always ready to assist, educate, and innovate in the ever-evolving world of IT.