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Staff Star – Katie Raines McArdle

Lamacchia Realty has some of the best real estate agents in the state of Massachusetts.  They couldn’t be the best if they didn’t have the strong support from our inside staff which is why we started the Staff Stars series.  Our Staff Star interviews will highlight a new staff member that goes above and beyond for the company, the agents and for our valued clients.  This time around the award goes to Katie Raines McArdle!  Katie is a listing assistant, helps with new agent onboarding and has been with the company for over three years.

” Katie has held a few positions during her time here at Lamacchia Realty and has excelled in all of them. From assisting agents to helping clients, Katie doesn’t let a detail get missed or offer a helping hand wherever she can. We are so happy to have Katie on our team!” – Angela Walker, Director of Operations

“Katie exemplifies a team player. Her willingness to jump in wherever and whenever is needed makes her invaluable. Katie excels at any task she is given She is incredibly knowledgeable and a huge asset to the company.” – Jackie Louh, Director of Growth and Development


When did you start at Lamacchia Realty?

I have been with the company for 3 years now! I started in June of 2015.

Describe your Role within the company:

My role within the company is administrative assistant & assistant to Jackie Louh. I work with agents throughout the entire real estate transaction from start to finish. This includes working directly with clients, attorneys & lenders on transactions. I also help put together listings to put on the market & once a property is under agreement I help ensure a smooth and pleasant closing.


What do you enjoy doing in your free time?

In my spare time I enjoy spending time with my family & especially my two boys Connor & Finn. We enjoy long road trips and spontaneous adventures.

What is your favorite project you have been a part of while at Lamacchia Realty?

There is not one specific project that comes to mind, but on a daily basis I enjoy putting together listings that will be listed for sale. This includes putting together the property information, editing pictures and writing remarks to show how wonderful the home is. Selling a home can be very stressful for sellers and I like to ease them in the process and make it as enjoyable as possible.

What is the most important part of your job?

The most important part of my job is making sure the agents I assist and their clients are getting all their needs met, in addition to providing support when needed.


How would you describe the culture at Lamacchia Realty?

Beyond Amazing! No role is too big or too small & without everyone’s hard work and dedication we would not be able to succeed. Management is always available and ready to help with anything. Lamacchia Realty is a very unique company that will go above and beyond for all employees and is willing to work with and accommodate almost anything.


What other places have you worked and what about Lamacchia Realty is different?

Previously, I worked as an office manager at an automotive repair company. To say joining Lamacchia Realty was a HUGE change would be an understatement. When I started at Lamacchia I was doing reception work, as well as, assisting agents. I was familiar with the responsibilities as far as answering phones, greeting people and making sure agents were being helped when needed. Transitioning to working solely as a listing assistant was an exciting change for me!

Management is ready to help with anything, 7 days a week, and most hours of the day and night. One thing that sets Lamacchia Realty apart from many other companies is that we have a receptionist answering phones after normal business hours and over the weekends, which is not typical in most other real estate agencies.

If someone outside of the company asked you if they should join Lamacchia Realty, what information or advice would you give them?

Why haven’t you joined yet!? This company has out of this world weekly trainings and if you are serious about becoming an agent or staff member I would not look anywhere else. The support and knowledge you will receive at this company is like no other and I am more than proud to say I am a part of it.


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