See what our past clients have to say about their experiences with Lamacchia Realty:
I rarely write reviews. Everything is 'amazing' or 'wonderful' these days and that blurs the lines between what is outstanding and what is simply the norm, or just average, to the point that one rarely bothers to read them any more. However, our experience over the last three months compelled me to write, for no other reason than it is such a rare occasion that one receives the kind of service, support and professionalism that RE/MAX Journey provided us across the extended Covid-19 period. If anyone thinks that the work of Estate Agents is done once the house is marketed and sold - then they are as mis-informed as I was. The real work starts after the sale has been agreed. For me, this is where RE/MAX Journey come into their own. Their after-sales progression management is second-to-none. Led by Kim McKean (I have yet to meet a more professional, experienced, thoughtful, sincere negotiator than Kim), she worked tirelessly on our behalf, juggling every aspect of the sale, from simply reassuring buyers, to helping to alleviate stress, to expertly negotiating timescales up and down the chain to pursuing solicitors and always keeping everyone informed, across the entire period. She was readily available whenever we needed information and always, always, in a professional friendly manner. As more of her team returned after lockdown, the same excellent service continued and it was a nice reminder that leadership comes from the top. I cannot recommend RE/MAX Journey more highly. I know that I would not use anyone else. We have now completed the sale and are delighted with the service we received from RE/MAX Journey. Thank you to Kim - you really are AMAZING and truly WONDERFUL. (And I don't say that lightly!).
Kim is both professional and caring. We have worked with her for about two years and she has been so patient while we were on/off about when the best time to buy for us would be. She is great at listening to our wants and needs and helping us navigate the whole process. As first time home buyers we appreciated her expertise and would highly recommend her to others buying or selling!
After doing my research on local realtors to sell my home I decided to go with Kim and I am extremely happy with the results. She worked the market effectively to promote my home. The pictures and staging came out great. The home sold within days and over asking price for me. It was all due to Kim's hard work and dedication to her profession. She obviously loves what she does and has the relationships to get the job done. I would highly recommend to have her sell your home, you wont be disappointed.
I loved working with Kim! She was very knowledgeable and responsive throughout the entire process and helped me find a great home. As a first time home buyer, Kim was very helpful guiding me from start to finish. I highly recommend working with her!
Kim was absolutely amazing! She helped us through every part of the process of buying our first home and clarified things so well. She really helped us understand the ins and outs of the buying process and we are so grateful to have had the pleasure of working with her! Kim is a very sweet, knowledgable, and determined real estate professional. Every thing we asked of her she did and her negotiating skills were awesome! Thank you Kim for all of your hard work and dedication to helping us get our first home!
Kim is by far the best realtor we could have ever asked for! She is a buying and selling agent which gives her exceptional knowledge of the entire home buying process. She stuck it out with us for two years until we finally found our home and didn’t miss a beat, was incredibly patient with us first time home buyers and I couldn’t recommend her more!
Our first-time home buying experience with Kim McKean was great! She knows the market well and was able to get to know us, so that we could find the perfect place. We were able to find the perfect home within a matter of months, thanks to Kim's promptness, professionalism and patience. It was truly an honor to be able to work with such an outstanding Realtor and friend.
My husband and I recently had the pleasure of working with Kim McKean for the purchase of a new condominium. We were responding to a listing, and did not know what to expect working with Kim who was a new Realtor for us.
Kim exceeded our expectations. In terms of customer service and customer satisfaction, Kim is a 10 out of 10. She educated us about different areas/condominium developments, and followed through consistently in a timely manner. Kim was extremely knowledgeable about listings, screened listings for us, and showed great initiative in arranging for us in to see properties before they were officially listed.
Her steadfast initiative resulted in us purchasing a great property sooner than we expected. Kim steered us through the purchase process every step of the way, educated us about different areas/condominium developments, and followed through consistently in a timely manner. Her strong customer focus and excellent communication skills made the entire process easy. She facilitated and coordinated services and communication with third parties required throughout the entire purchase process.
WHY WOULD YOU GO TO ANYONE ELSE WHEN YOU HAVE LISA MARIE!
It was the right time and especially, the right agent! Her mind is always working...for me. I have known Lisa for many years but I never felt that she would treat some else any different. I felt like I was her only client. I found that I wished I could do more for HER! If there was a setback, she was ready with options. Even if the buyer or the lender backed out, she was ready. I was so lucky, so very lucky to have had her in my life at that time....why would anyone go anywhere else?!
Kristen was awesome to work with! My husband and I got connected with her and within a month and a half of working together, we found the perfect home, closed, and moved in. She was always available for questions we had or to let us know what was going on. Kristen is very knowledgeable on all things real estate, from questions about the process of a loan or things we noticed in the house during our inspection. She even dropped off a Christmas present for our dog (which she loved!) I would highly recommend Kristen to any friends or family looking to purchase or sell a home. #kristengetsitsold
As first time home buyers, Ryan was great to work with. He was quick to respond with any questions we had and if he didn't know an answer, he would go out of his way to get an answer for us as soon as possible. Ryan was a huge help with scheduling showings, especially with all of the constantly changing COVID restrictions and guidelines. He worked hard for every offer we gave.
Ryan was very helpful and informative when we were considering moving. He was very helpful in explaining the current market in the area we were looking into and also responded very quickly.
My fiancé and I are first time home buyers, and we are so grateful that Kay made this process easy and enjoyable. She was effective, timely, and truly went out of her way to make sure we found our dream home. Besides being an excellent realtor, she was patient, understanding, and approachable. Buying a home is a huge decision, and she helped us figure out what was best for us and our budget. It was clear she always had our best interest in mind. We highly recommend Kay Willis if you are in search of a new home.
"Brooke was such a great pleasure to work with! She was persistent, patient and kind every step of the way. I will definitely be recommending her to my friends and family whenever possible."
"Brooke was awesome through the entire process. She was patient and accommodating during what is typically a very stressful experience. She was knowledgable, always available for questions, and certainly an advocate for us throughout the purchase. She has even gone as far as to stay in touch afterwards to ensure we are settling in. I definitely recommend her, and wouldn't hesitate to contact her in the future."
"This was our first home and we had no idea what we were doing or where to start. Brooke made every inch of this experience go smoothly and very easy to understand. She answered every single little question we had. She was with us for our Title 5, and our home inspection (which i loved). She was always available and getting back to us quickly. I would recommend her to anyone looking to buy or even sell their home!"
"Brooke is amazing at what she does. The whole process was as easy and stress free as it could have been from beginning to end. She answered any and all questions we had almost immediately and we found the perfect house to make our home. It's apparent how passionate she is about her job and assisting her clients. You will never go wrong in choosing Brooke for your real estate needs!"
"Brooke was excellent, she was always on top of the process and when I saw listings online she was very responsive and got showings either the same day or the next day. She had to juggle a sell and buy situation and handled it perfectly. I highly recommend Brooke !"
"Brooke did a great job on all aspects of this process. She only showed up houses that fit our criteria, she followed up on all questions we had and moved quickly when we found "the one". She has a great relationship with the bank and mortgage officer, as well as with the buyer's agent. Brooke was a great real estate agent and I wouldn't hesitate to recommend or and/or use her again. Great job Brooke!"
"Brooke is a great real estate agent, very friendly. She helped me find my new forever home! The process was very easy with her leading the way. Highly recommend!"