The latest innovation to come out of Lamacchia Realty is the Agent Field Service program which started earlier this year and until now has remained unannounced. This new service has changed the game for its agents who, despite their best efforts, cannot be in more than one place at a time. The Agent Field Service program is staffed by REALTORS® whose entire job is to provide excellent service to the REALTORS® at Lamacchia who need more help managing their client’s needs, sometimes on a one-off occasion and more often for top agents. These services range from attending showings and open houses to home inspections, smoke certificates or even doing random transactional related errands. Above all, this service enables Lamacchia REALTORS® to get their clients in to see properties faster, giving them a leg up in this challenging market.
This service is currently being offered to Lamacchia REALTORS® in Massachusetts, Southern New Hampshire, Rhode Island, and Connecticut and will soon be available in South Florida. One of our REALTORS®, Dawn Kelley, has been using this new service and openly shares her experience:
The program currently consists of three experienced and respected REALTORS®: Patricia Kosiba, Melissa O’Neil, and Kathleen Wright. These REALTORS®, with the title of Field Service Agents, have been full time employees who drive company cars and serve the agents and their clients since earlier this year.
We know of no other brokerage that offers its agents such a service. For years REALTORS® have been known to set up coverage through other REALTORS® in their company, but it is often inconsistent and at times unreliable which can leave a REALTOR® frustrated and giving them a feeling of being totally on their own in business. While Agent Field Services comes with a cost, that’s why it is so dependable, and in turn, working out so well for Lamacchia’s agents.
The company’s mission is to guide REALTORS®, employees, and clients to their success. Lamacchia provides industry-leading training, support, systems, and technology to its agents so they can reach their fullest potential and best serve their clients. In addition to the company’s tools for REALTORS®, Lamacchia offers unique programs for buyers and sellers, including their Offer Now program along with aggressive marketing strategies. Just recently, Anthony opened up about his goals and vision for the company in the series Real Talk with Anthony Lamacchia. While more will be unveiled in the episodes to come, one thing is for certain; the company’s success is driven by the success of its agents.
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